Resident App:
Self-Service Parking Made Simple
Everything your residents need to manage parking, right from their phone. Less work for your office. More convenience for residents. Better experience for everyone.
Empower Residents.
Free Up Your Team.
70% of office calls are about parking. The Resident App eliminates most of them by giving residents the power to handle permits, guests, and spaces themselves, without calling, emailing, or visiting your office.
Key Features
Monthly Limit Tracking
Monthly Limit Tracking What Residents See:
- Total guest permit allowance (set by property management)
- Permits used this month
- Permits remaining
- Historical usage patterns
- Renewal dates for monthly limits
How it Helps:
Complete transparency. Residents always know where they stand with guest parking, no surprises, no disputes.
Guest Management
Guest Management What You See:
- Full address and unit number for every resident
- Current parking space allocation
- Contact details (phone, email)
- Complete vehicle registration history
- Active permits and renewal dates
- Guest permit usage and remaining allowance
- Violation history and payment status
How it Helps:
Find any resident’s parking information in seconds. No more digging through files or multiple systems. Everything you need is right here.
Vehicle Registration
Vehicle Registration What Residents Register:
- License plate number
- Vehicle make, model, color
- State of registration
- Vehicle nickname for easy identification
- Multiple vehicles per household
How it Helps:
Registration takes 60 seconds. Residents do it themselves the moment they move in or buy a new vehicle.
Permit Orders & Renewals
Permit Orders & Renewals What You See:
- Order new parking permits instantly
- Choose physical permits (mailed) or digital permits (instant activation)
- Renew expiring permits before deadline
- Update vehicle information for existing permits
- View permit status (active, pending, expired)
- Receive renewal reminders automatically
How it Helps:
No office visits required. Permits are handled entirely through the app saving time for residents and eliminating administrative work for your team.
Interactive Space Map
Interactive Space Map What You See:
- Visual map of the entire parking lot
- Their assigned parking space clearly marked
- Guest parking areas and availability
- Premium spaces available for upgrade
- Short-term reservation spaces
- Building entrances and navigation markers
How it Helps:
No more confusion about “Where do I park?” New residents find their space immediately. Everyone knows where guest parking is located.
Space Reservations
Space Reservations What You See:
- Reserve short-term or guest spaces in advance
- See real-time availability by date and time
- Book spaces for events, parties, or extra guests
- Pay for reserved spaces directly in the app
- Receive confirmation and space details
- Cancel or modify reservations easily
How it Helps:
Monetize underutilized spaces while giving residents the flexibility they need for special occasions. Everyone wins.
Violation Reporting
Violation Reporting What You See:
- Unauthorized vehicles in their assigned space: Photo upload, license plate, immediate notification to enforcement
- Vehicles blocking fire lanes: Instant alert to enforcement and property management
- Real-time status updates on reported issues
- Resolution notifications when action is taken
How it Helps:
Residents feel heard and protected. Enforcement responds immediately. Issues are resolved quickly without office involvement.
24/7 Support Access
24/7 Support Access What You See:
- Direct access to Reliant’s support team through the app
- Live chat, phone, and email support options
- Submit questions, issues, or concerns any time
- Track support ticket status and responses
- Access to FAQ library and help documentation
How it Helps:
Residents get answers when they need them not when your office opens. Reduces after-hours calls to property management.
